It depends. The download files are usually between 2GB and 3GB in size. If your internet connection is very slow, the download might simply take a long time.
Sometimes they will also be aborted/interrupted by your firewall, browser, or internet connection. In this case, we recommend you to go to a friend or hotspot that has a faster internet connection and just download the video course there.
After downloading, you can watch the course offline as many times as you want, no matter how fast your internet is.
Possible reasons or solutions for this could be:
1. Router disconnects from PC all the time -> check router settings, use other PC or another network if necessary (e.g. at friends, at work, hotspot, etc...).
2. Network speed is too slow -> try downloading in the evening hours after 9 pm when fewer users are online.
If that doesn't work, you should use another network as described above.
The download link is automatically sent to the email address specified in the order form (not necessarily the Paypal email address) after the payment. From time to time, depending on the mail host, emails end up in the spam folder, so always check the spam folder as well.
If you have a Paypal prepaid account, the email will not be sent until Paypal confirms that the purchase amount has been received. So check if your Paypal account has enough funds.
If you ordered as a registered user, you can also find the download link under -> My Account -> Downloads.
Yes, you will receive an invoice with your address and VAT of the products via email every time you place an order on learnfromben.com.
You can also find the invoices for your orders in your customer account if you have one.